ORDER TRACKING SUPPORT

For orders placed while signed-in to your adidas.com Creators Club account, sign-in and visit your Order History. 

 

SHIPPING TIME

Orders shipped via standard shipping option will be delivered in 5-10 days.  Shipping times* begin once your order has left our warehouse, so please allow 1-2 business days for your order to be processed before being shipped.

 

ORDER TRACKING TIPS & CONSIDERATIONS

*Please allow 1-2 additional business days processing time for all personalized products

*Shipping times may vary during high volume order periods

 

If your order has not shipped after two business days, you will receive an email notifying you.  Some reasons for delay could include the following:

 

       We are experiencing higher order volume during this time

       Item(s) in your order may be on backorder in the next 72 hours

       Item(s) in your order may be out of stock due to high demand

       Shipping address outside of the continental United States

       A payment issue may have occurred while placing the order

 

If you need further assistance, please contact us at [email protected] and we are happy to assist.